Privacy Policy

At Kalash Jewellers, we respect your privacy and are committed to protecting the personal information you share with us. This policy outlines how we collect, use, and safeguard your data.

Information We Collect

We may collect your name, phone number, email address, and inquiry details when you submit a contact form, book an appointment, or interact with our WhatsApp channel. We do not sell or share your data with third parties.

How We Use Your Information

Your information is used exclusively to respond to your inquiries, send appointment confirmations, provide gold rate alerts (if opted in), and improve our services.

Website Analytics

We use analytics and behavior measurement tools, including Google Analytics and PostHog, to understand how visitors use our website, improve page experience, and measure campaign performance. Session replay and heatmap tools are configured to mask form inputs and avoid capturing sensitive personal details.

When you open a WhatsApp inquiry from our website, we may create a short reference ID and store related campaign attribution, such as ad click IDs, UTM parameters, page URL, and timestamp. This helps us connect your inquiry to the campaign that brought you to us and improve our advertising measurement.

Contact

For questions about this policy, contact us at purchase@kalashjewellers.com or visit our Kamothe showroom.